Terms of Service
Last updated July 30, 2026.
Welcome to Wanderhearts ("the App"). These Terms of Service ("Terms") are a binding agreement between you and 1672772 Ontario Ltd., an Ontario, Canada corporation ("we", "us", "our"), the publisher of the App. By downloading, accessing, or using the App you agree to these Terms and to our Privacy Policy and Health & Safety Disclaimer, which are incorporated by reference. If you do not agree, do not use the App.
1. Eligibility
The App contains a randomized "gacha" feature and optional real-money purchases, and is intended for adults. You must be at least 18 years old (or the age of majority where you live, if higher) to use the App. By using the App you represent that you meet this requirement. We do not knowingly permit use by, or collect data from, anyone under 18.
2. Health & safety
Your use of the App is also governed by our Health & Safety Disclaimer. In short: the App is a game — not medical advice, a medical device, or a fitness program; consult your doctor before exercising; stop if you feel unwell; and you engage in any physical activity entirely at your own risk. Step counts and other figures are device-sensor estimates and may be inaccurate.
3. The game, virtual items, and "gacha"
- The App is entertainment. It is not gambling and awards no money or anything of real-world value.
- The App includes a randomized character-summon ("gacha") feature. The probability rates for each rarity, and the pity/guarantee rules, are disclosed in the App before you spend.
- The App uses in-game currencies (e.g. "Sweat" earned by walking, "Gems", and "Embers"). Virtual currency and virtual items have no monetary value, are not your property, cannot be exchanged for cash or transferred, and are licensed to you — not sold. They may expire or be forfeited if your access ends. You never acquire a credit balance or stored-value instrument.
- All purchases are final. Purchases are processed by the Apple App Store or Google Play, who are the sellers of record and handle billing, receipts, and refunds under their policies. We do not process card details and do not provide separate refunds, except where required by law.
- We may modify, suspend, discontinue, or re-balance any item, currency, rate, event, or feature at any time, including removing items you have obtained, without liability, except where the law provides otherwise.
4. Your account and data
The App has no sign-in; your progress is stored on your device and may be backed up to our servers under a random, anonymous device identifier. You are responsible for your device and for activity that occurs through it, including keeping any "transfer code" private. See our Privacy Policy.
5. Acceptable use
You agree not to: cheat, exploit, reverse-engineer, decompile, tamper with, or automate the App; falsify step or activity data; use bots, emulators, or modified clients; interfere with or attack our servers; resell or commercialize virtual items or access; or use the App unlawfully. In social features (Friends, gifts, waves) you agree not to harass others or use an offensive, misleading, or infringing display name. We may remove content, and suspend or terminate your access, for any violation or suspected abuse.
6. Intellectual property & AI-assisted content
The App and all of its content — characters, art, audio, text, and software — are owned by us or our licensors and are protected by intellectual-property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App for your own non-commercial entertainment. You may not copy, distribute, or create derivative works except as the law expressly permits. Some in-app artwork and media are created with the assistance of AI tools; we make no representation that such content is human-authored.
7. Third-party services
The App relies on third-party services including Apple, Google (Google Play, Google Mobile Ads/AdMob), and our hosting providers. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Ads shown in the App are provided by third parties; we request non-personalized ads only (see the Privacy Policy).
8. Disclaimers of warranty
TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that the App will be uninterrupted, secure, or error-free, or that step or game data will be accurate. Some jurisdictions do not allow the exclusion of certain warranties or statutory conditions, so some of the above may not apply to you, and you may have rights that these Terms cannot limit.
9. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE (AND OUR DIRECTORS, OFFICERS, AND SUPPLIERS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, OR FOR ANY PERSONAL INJURY, ILLNESS, OR HEALTH CONDITION, arising out of or relating to the App or any physical activity you perform, even if we have been advised of the possibility of such damages. Our total aggregate liability for all claims will not exceed the greater of (a) the total amount you paid us for the App in the 12 months before the event giving rise to the claim, or (b) CAD $100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by our negligence, fraud, or violations of mandatory consumer-protection law).
10. Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold us harmless from third-party claims and reasonable costs arising out of your misuse of the App, your violation of these Terms or law, or your physical activity.
11. Changes to the App or Terms
We may change, suspend, or discontinue the App, and we may update these Terms. For material changes we will provide reasonable notice (in the App or on our website) and, where required, ask for your consent. Your continued use after changes take effect means you accept the updated Terms. If you do not accept, stop using the App.
12. Governing law & disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You and we agree that the courts of Ontario have jurisdiction over any dispute, and you consent to venue there. Nothing in this section deprives you of the protection of the mandatory consumer-protection laws, or the right to bring a claim in the courts, of the country or province where you live — for example, if you are a consumer in Ontario, in the EU/EEA, or the UK, you keep the rights and forums those laws guarantee. We encourage you to contact us first at hello@wanderhearts.app so we can try to resolve any concern informally.
13. General
If any provision of these Terms is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the App. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them.
14. Contact
Questions about these Terms:
- Email: hello@wanderhearts.app
- Publisher: 1672772 Ontario Ltd., 8 Eglinton Avenue East, Unit 601, Toronto, Ontario, M4P 0C1, Canada.